Frequently Asked Questions
Everything you need to know about shopping the world's most exclusive luxury brands.
What is the Hirshleifers return policy?
We accept returns on full-price merchandise within 14 days of the delivery date. Items must be in original, unworn condition with all designer tags and security seals attached. Please note that jewelry, evening wear, and sale items are final sale.
Do you offer international shipping?
Yes, Hirshleifers ships to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your location and the value of the order.
How can I track my order?
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.
Are your products authentic?
As an authorized retailer for all designer brands featured on our site and in our Americana Manhasset boutique, we guarantee that every item sold is 100% authentic and sourced directly from the manufacturer.
Can I request a Personal Stylist?
Absolutely. Our expert personal shoppers are available to assist with wardrobe curation, gift selection, and sizing advice. You can contact our styling team via email or by calling our flagship store directly.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer secure checkout options through Apple Pay and PayPal.